It was so packed my Fiance and i had to sit in different sections and i couldnt hear the movie over the sound of the pople behind me chomping on their take away food they had snuck in. (Seriously, wait till you get to number 10.) Guess with the movie, it can get better but a meal can't. So the cinema cannot determine what is a "good" movie and what is a "bad" movie. In light of recent events, your Convenience fees will be refunded . they exhibited a movie you requested to see by paying the price of admission, it's no different to paying to see a gallery at the museum and coming out of it finding it doesn't suit your tastes. If the ticket was purchased using a debit or credit card, you must also show a copy of the transaction receipt. If I really hate a movie I just use the time to catch up on sleep.. Knowing.. Chain reaction.. Avatar.. Usually anything big budget, has a cult following, or has big name actors/actresses attracts people to the cinemas. Its just that. It got us thinking, though. Civic video used to have one years ago, don't think they do anymore. If I've made a poor choice of movie that's my fault & deal with it accordingly. So did you or didn't you ask for a refund? What I should have said is I agree with the OP that there is very little content produced lately that I would be happy to part with money too see. If the sound or picture is out sure, or if there is some external reason I need to go then maybe. If you take the example of a restaurant meal. If it's the same policy then it doesn't matter why you leave, if you leave within 30 mins you can apply for a refund. And Village Cinemas has a 30 minute refund policy, so patrons can get a refund within that time or swap to another film. The audience groaned as if saying "ugh not more". The cinema isn't obligated under law to provide a satisfaction guarantee, nor should they. I don't think you should be entitled to a refund because of the quality of a film. If you have purchased tickets from showcasecinemas.com you may click here to self-initiate a refund.You will need your booking id, email address and the theater location to complete the refund. basic movie scenarios that appeals to the mass market. How is that the cinemas fault? Why would I need any data to back up an opinion. I think most Adam Sandler movies are awful, yet they continue to make money. I mean, if you went to the shop and bought a packet of chips labelled "Spice Sensation", and when you opened it up and ate one it tasted like three week old rotting whale vomit, would you rationalise that the shop has no responsibility for the quality of the product because the chip manufacturing company is the one who made the product? Well that's the policy that Hollywood has been adopting for the last 10 years: However this formula doesn't always work since some of the cheap crap they make doesn't really appeal to the general public, which has finally realised it's smarter than that. When I read that I think Paranormal Activity. They said "no problem." It is subjective but if the majority don't like it then we have an issue ! Its like watching a preschool show. The bit that surprised me was that films still come on reels that have to be manually assembled. In order for this analogy to apply to cinema's, the manufacturing company has a complete and total stranglehold on distribution, therefore gets to dictate what can and cannot go onto store shelves. Its Odeon. Some customers think they are untouchable and should be able to do whatever they want. And be our Facebook chum here.
Filesharing has cut profits to 2 or 3 billion so how can Hollywood afford to make any good movies. As others have mentioned, the films are merely being projected by the cinema and they had no direct hand in the making of the film itself. Drive is the best movie of the year lol. It then stopped and they assured us it would be on soon. Just make sure you arrive 30 minutes prior to session commencement. Instead, the micro-budget horror movie directs viewers to a website to find out what happens after the film stops. This thread reminds me of the article about an american women who didnt like the movie Drive because it didnt have enough driving and wasnt like Fast & Furious, and proceeded to make a goose of herself by suing the cinema. This seems almost too ridiculous to be true, but the cinema worker who told us about it swears it is, so here goes: one man asked for a refund for his cinema ticket because he’d already seen the film. Sure, everyone has a right to try and get a refund if they don't like a movie, but there's no obligation on the cinema to actually give them one. But I have gone back a second time and paid to watch it again. Got it to. Never did see the end of that film. No real information (like reviews, for obvious reasons) is provided to customers at the time they are selecting a film, so there is every chance someone will unwittingly go to see something that is either seriously at odds with their tastes, or is simply a terrible film. "I waited about an hour to walk out on it, HOPING it would get better, and contemplating asking for a refund,". But you do need to be a little bit careful. It was M rated and a 9pm session, so I thought it wouldn't be a problem. you should have done your research first. whrl.pl/Rb2BfV. Instead of just doling out snark, how about thinking for a minute? It's not something I would do now, though. Silent Hill – walked out after about 20-30 mins. Has anyone else ever seen a movie so awful that they've actually walked out and asked for a refund? Have seen it since on DVD and still thought it was crap. Please..... Thats how it should be, refund in the first 30 min is already a good thing. But it does not change the fact that because a few people would like a movie does not make it acceptable. There is a difference between walking out because the experience of the movie is no good due to the cinema being at fault and walking out because you don't like the movie. The projectionist started out with the trailers back to front & put the wrong lens on the main feature so we had the wrong aspect ratio. Films have had sound since the late 1920s, so it’s perhaps understandable that, in 2011, cinemagoers weren’t expecting a silent movie. Come on!). If the sound fails or the screen fails or the lights stay on, then yeah, fair enough but honestly there are so many whinging fools in this thread.
Sarah is a freelance writer and editor. At first they weren't going to give us a refund, telling us that we should have left earlier. Everyone inside the complex was offered a voucher for any movie for the inconvenience – so I got to leave and used the freeby a few weeks later to see Forrest Gump :-).
Even if he was really, really looking forward to his dinner. Funds are returned using the same payment option that was provided when reserving a ticket. Wow, thanks Captain Obvious.
Most cinemas have a general synopsis of movies that are out and staff at the cinemas get to see movies for free to encourage them to see them so they can make a more informed recommendation to patrons. If you purchased your tickets at the box office you need to contact us for a refund. Most famously, a woman in Michigan didn’t just ask for a refund for her cinema ticket, but actually launched a lawsuit against the producers of Drive, because it wasn’t a Fast And Furious style car chase movie. Here’s another sound-related cause for complaint: back in 2007, the trailers for Tim Burton’s Sweeney Todd: The Demon Barber Of Fleet Street carefully selected dialogue from the movie to try to distract people from the fact that the film was actually – whisper it – a musical.
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