samsung smart tv no sound on internet

Other transactions and fees affect overall minimum payment amount. If you believe this post is offensive or violates the. The problem: Samsung Smart TV apps would only give sound through the tinny TV speakers. Samsung’s legacy of game-changing innovations pushes the limit of what’s possible in picture and sound, delivering tomorrow's advancements to today's TVs. Samsung Access Δ is a flexible, all-in-one subscription that lets you choose from the best new Samsung Smart TVs with Samsung Care+ and premium content. By continuing to browse or use this site, you are agreeing to our use of cookies. * Limitations apply. Our premium soundbar takes QLED TVs to the next level. (Optional), Terms & Are you experiencing the same with other apps on your TV? Other apps in the SmartHUB work fine (eg netflix, vudu).Are there known problems with audio (and flash performance) w/i the Samsung webbrowser? © CBS Interactive Inc. All Rights Reserved. Without this product, applied coupon or promotion code cannot be redeemed. Any solution? YouTube, Netflix, and Plex hit the Optical Out just fine. Curbside options vary by location. Conditions, Terms & ²IP55 rated to protect from water and dust. Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. Cancel anytime. If they have a Mobile page, try that.Sorry but the discussion about the browser itself is well done. Said there were no updates available currently. See our privacy policy here. Email as a contact option was discontinued as of April 3rd, 2019. Press “Menu” on the remote, then select the “Support” menu. i can watch the video, change the resolution but i cant hear the sound, i tried multiple things to figure out the problem but i am sure this is something about browser support. Art pieces in the Art Store are subject to change without prior notice. You cannot reset Smart Hub while it is in use. Additional terms apply. Hey @TimothyKhoo, welcome to the Spotify Community! When trying to use the Samsung provided webbrowser app, where the site has imbedded adobe/flash video - I'm experiencing the following:No audio (what he heck is going on here? , our Samsung representative, wants to know about you so they can assist you better. After 27 months, upgrade, keep or return the TV—it’s up to you. : I keep the TV speakers off by having the volume set to "0"; sound comes through the optical connection to my Denon 5.1 anyway. Thank you. Sorry, there is insufficient stock for your cart. Bring the stadium to your living room with features like Direct Full Array and Object Tracking Sound, for adrenaline-pumping detail that immerses you in the center of the action. For additional questions regarding Samsung Care+, please call 1-866-371-9501. Need help? This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community. This wouldn't be a problem if the tv had any other outputs, but it ONLY has a digital optical output. Changing the audio format from dts neo to Dolby Digital worked amazingly. If you can, ask the web site in question (AKA the webmaster) to support Smart TVs.Bob. If you have a non-smart TV or an older pre-smart Samsung TV, you can reset the picture and sound settings through a similar onscreen menu as a Smart TV, but there's no Smart Hub or Remote Management option as the TV doesn't have internet … Free standard shipping, exclusive offers and financing options. The web site must test to see if there is any issue with these Smart TVs. Earn rewards for the things you do every day. TV is connected directly to home internet. Upgrade or Cancel after 27 months. *Exclusion apply. Can you please go to Menu>Support>Update Software>Check for Updates; to ensure you are on the most current software version? Not just YouTube, but every app. Prior purchases excluded. Sofware is up-to-date. I'm trying to connect my old bose DVD surround sound system to my new Samsung smart TV but can't get TV sound to come out. Have you tried playing Spotify through the native TV speakers? Browse answers, ask questions and get solutions from other Samsung customers. UPS Pickup limited to in-warranty phones. We're sorry, your account could not be created at this time. Are you sure to remove this product? Sofware is up-to-date. Thank you for this information. 3. help please, Hi bobjuventini,Here's a comment that I made earlier this day that would address this same issue: http://forums.cnet.com/7726-13973_102-5384227.htmlHD Tech, thanx for the answer;its about 2 weeks, i try everything, reset, hard reset, etc and now some app not appear on smart hub (strange because they are installed)some of this limitations on browser I already knew, anyway my flash version on TV is 11.2.202 and the flash version of futubox is 11.5.etcreally with the version 11.2 can't hear sound from the version 11.5 ? Advertised payment amount excludes taxes, delivery or other charges. Gave that a shot. I have no sound from digital output through the Smart Hub apps. Control the Spotify app from the tablet/phone, and the TV-speakers and/or optical out to the receiver work fine. The digital out should just output the sound the speakers make, it shouldn't turn off for certain apps. Get support from Samsung Experts and Samsung Care Pros Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Not much has changed on this topic, in fact nothing has changed. You can try using the TV speakers and see if it makes any difference. Though the problem clearly is not the sound bar, but the TV. Please see terms and conditions for full coverage details. Sorry, there is insufficient stock for your cart. To create a Business Support Account, click here. Can you please go into your settings and make sure your digital out is set to PCM rather than Dolby? Now you can control your tv app with your phone (or any other device) after this. Tried Netflix, same thing. See the Upgrade Terms at http://www.samsung.com/us/tv-upgrade/terms-and-conditions/. Void where prohibited. It was on Dolby, the switch to PCM has now fixed the problem it seems! Learn more. However, I do have a workaround that seems to work. ©Van Gogh Museum, Amsterdam. Sometimes it helps switching from optical out to TV Speakers and back to have Spotify play, sometimes I have to start eg the TV program (external Kathrein-Box as receiver). This site uses cookies to personalise your experience, analyse site traffic and keep track of items stored in your shopping basket. Enroll for the latest QLED TV, Premium Care, and access to content like Showtime and YouTube TV, all included in one low monthly price. And I was also having problems trying to view the recording post-performance. Find warranty information for all your Samsung products here. Log in here. Please contact us via Live Chat for a faster response. We use cookies to give you the best online experience. Sarah Tew/CNET If you've got a smart TV and a sound bar or a receiver and speakers, chances are you want to get the audio from the TV's apps through those speakers. I have an optical audio line out to my receiver. Maximum of 3 accidental damage from handling claims per 12-month period. Congratulations! When I set the Sound Output mode in Settings to TV Speaker, Spotify plays fine, but when I switch to Optical Out, no sound. We're very sorry to hear this, TJP8ZL!

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